The Long-Care Ombudsman Program
A free and confidential service that maintains and improves the quality of life for residents in long-term care facilities throughout Riverside County.

The Ombudsman Program is a community volunteer who is trained and state certified to objectively investigate and resolve problems of residents of nursing homes and board and care homes.

The OMBUDSMAN Program Helps

• Residents of care facilities
• Participants of adult day health care centers
• Members of the senior's family
• Staff members of long-term care facilities
• Concerned citizens
• Government and private agencies

The OMBUDSMAN Program
Can help resolve your problems and concerns about:

• Quality of care
• Proper Placement
• Cost or financial problems
• Food and nutrition
• Meaningful activities
• Medical care
• Resident's rights
• Therapy and rehabilitation

OMBUDSMAN Volunteers
Serve residents of long-term care facilities and their families.
We offer training to become a state-certified OMBUDSMAN Volunteer.

Contact
Long-Term Care OMBUDSMAN Program
(951) 686-4402 - Monday through Friday 8:00 a.m. to 5:00 p.m.
1 (800) 464-1123 - Monday through Friday (after 5:00 p.m.), Saturday, Sunday and Holidays